
Heidi
Douglas
Non-Principal Property Practitioner
Registered with PPRA (FFC 2023328555)
Download FFC CertificateAfter matriculating from Westering High School, she attended Nelson Mandela University. To pursue her passion for real estate, she started her career in real estate in 1999 and has been a full-time agent ever since.
Having worked for some of the biggest corporate names in the industry, she also ran her own agency for two years. But in 2017, she found a home at Harcourts, a company whose core values and unwavering support resonated with her deeply.
As a widow and mother of three adult children and their partners, family is everything to her. This value spills over into her work, and nothing makes her happier than helping families find their dream homes. She's a practical person, not afraid to get her hands dirty and help out where she can. Giving back to the community is also a personal passion of hers, and she runs a "Handbags for the Needy Ladies" drive in her spare time.
In her free time, you'll often find her power walking through the streets of her beloved suburb, Framesby. She knows the area like the back of her hand, and she's always eager to learn more. For her, every day counts, and she tries to make the most of every moment.
Customer care and service are top priorities for her, and she always keeps her clients informed throughout the listing, sales, and registration process. Communication is key in real estate, and she goes above and beyond to keep her clients in the loop.
Her specialty is residential sales, and she focuses on both full title and sectional title homes. For her, real estate is not just a job, it's a part of who she is. If you're looking to buy or sell a home in Port Elizabeth, she would be honoured to assist you.
My Awards
HOT ON THE MARKET
MY SUCCESSES

3 Bedroom Townhouse Sold in Kamma Ridge
R1,450,000

3 Bedroom House Sold in Kamma Park
R1,275,000

3 Bedroom Townhouse Sold in Lorraine
R1,390,000

3 Bedroom Townhouse Sold in Fernglen
R1,100,000

1 Bedroom Apartment Sold in Westering
R680,000

2 Bedroom Townhouse Sold in Fairview
R680,000

3 Bedroom Townhouse Sold in Lovemore Heights
R1,595,000

5 Bedroom House Sold in Framesby
R2,099,000

3 Bedroom House Sold in Kabega
R1,495,000
My client stories
Fast, efficient and friendly service. Team Sharon & Heidi was very helpful, efficient and friendly during this transaction. Everything was done so quickly and smoothly because of how they handled it. This was an amazing team effort and we are very happy with how it all turned out. Thank you.
H Van Wyk
This is my 2nd property that has been handled by this professional Team Heidi and Sharon. They take away the stress and go the extra mile. Many thanks to Team H and S.
C Cowie
Sharon and Heidi were absolutely incredible! Thank you for your professionalism and passion for helping our Mom sell our house!
M Longman
Excellent service. Responsive, informative, honest, easy to deal with. Would highly recommend Sharon and her team.
AC Swart
The best service I've ever received from an agent. Friendly, professional, prompt and very knowledgeable on the subject matter.
A Abrahams
We received exceptional service from Sharon Alvarez and Heidi Douglas.
M Scherer
Always professional, very friendly and knows the industry well. Always ready to go the extra mile to ensure client satisfaction.
BV Stewart
Easy to communicate and work with throughout the process.
E Toi
What an awesome experience to work with Heidi and Sharon. Their professionalism and the fact that they kept me informed all the way gave me the confidence I needed throughout the entire experience of selling my property. I would 100% recommend this team so sell your property. Their guidance and friendliness make the whole experience an absolute pleasure. A professional and honest experience that leaves you totally confident with the sale of your property.
D Van Zyl
Very happy client. It was an absolute pleasure dealing with Team Sharon & Heidi! Their attitude, professionalism and communication was great. I couldn't fault anything. The entire process was smooth and effortless.
U Tuck
I would like to thank you ladies for your excellent service, your professionalism is remarkable. It was an absolute please dealing with you both.
F Gie
I had an outstanding experience with Heidi & Sharon. From the start to finish, their service was exceptional. They were professional, attentive and always went the extra mile to ensure everything went smoothly. They kept me well-informed, answered all my questions promptly and provided excellent guidance throughout the process. I could have not asked for a better experience - highly recommend Heidi & Sharon for anyone looking to buy or sell their property. They are an absolute gem.
A Van Eck
Sharon & Heidi are the best in the West. Wow, wow, wow what a great team. We had excellent service and felt at ease straight away that our house was in capable hands and we were right. Our house sold in just over a week. I would definately recommend Sharon & Heidi. If you want your house sold, they get it done fast and efficiently.
M Moolman
Excellent service from Heidi and Sharon. Sharon and Heidi were wonderful to deal with. Patient with my many questions and readily available on WhatsApp or phone. Well versed in the process of selling and guided me through the process meticulously. They handled all the clients that viewed my house with professionalism, giving me feedback as soon as they had heard back from them. Apart from assisting me with the sale of my property, they were so amazing in giving me valuable insight with prospective properties that I viewed for potential purchase, which I appreciate immensely. They are definitely an asset to Harcourts. Thank you Heidi and Sharon!
L Torrente
Excellent customer service. Good manner of approach. Knowledgeable about their work. Could explain all few questions that I had so far about the house. Nice and humble.
N Kaulela
Brilliant service - knowledgeable, friendly and patient! After a brief discussion on pricing (less than I initially wanted to advertise the property for), with solid facts to back up her advice, the property was only listed for a day or so before it was sold. They were awesome... their knowledge and expertise are gold. 10/10 would entrust them with any property purchases or sales.
O Quenstedt
We dealt with them for the purchase of this property and are extremely happy with the professional service provided, communication was super fast and clear and we felt supported during the process, thank you!
M Verwey
Very helpful assistance and always available for advice.
D Fuller
Helpful, patient and understanding! I received great advice and constant communication from her. I contacted her at all hours and she was always very helpful and friendly. She also answered all my questions and concerns every time. I am very happy with her service and would recommend Sharon to anyone who is selling or buying.
M Osborne
Heidi and Sharon ALWAYS go the extra mile for both the seller and the buyer. They keep everyone updated on progress and provide excellent service. We have dealt with Heidi and Sharon for sales, and James for rentals, for years and have yet to have a hiccup. They (Sharon & Heidi, and James as well) manage both our deceased estates and our family's private property issues. Heidi is also extremely knowledgeable and generous with advice and information.
S Clarke
Outstanding Service and Exceptional Results! Heidi Douglas and Sharon Alvarez from Harcourts were exceptional in selling my home. Their professionalism, market expertise, and personalized approach made the entire process seamless. They kept me informed, handled every detail with care, and went above and beyond to secure a great deal. I highly recommend them for anyone seeking outstanding real estate service. 5-Star Service: Professional, Caring, and Results-Driven! Heidi Douglas and Sharon Alvarez from Harcourts went above and beyond in selling my home. Their professionalism was matched by genuine warmth and care, making me feel supported every step of the way. They handled everything seamlessly, turning what could have been a stressful process into a pleasant and successful experience. Thank you both for your dedication and personal touch — it made all the difference! Highly recommended!
D Pillay
Excellent service. I was very happy with the service received. Sharon and Heidi were very quick to assist us and provide us with all the details needed. They gave us guidance on the process and everything ran smoothly.
M Meyer
Harcourts Mandela Bay – Sharon & Heidi Made My Dream Move a Reality! Selling a home and buying a new one is a huge milestone, and I couldn’t have asked for better support than what I received from Sharon Alvarez and Heidi Witt Douglas at Harcourts Mandela Bay. From the very start, they made me feel like more than just a client—they treated me like family. Sharon and Heidi didn’t just sell my home; they poured their hearts into getting me the best possible price while making the entire process smooth and stress-free. They handled every detail with care, keeping me informed at every step and making sure I never felt overwhelmed. Their expertise, dedication, and genuine passion for helping people were evident in everything they did. But what truly sets them apart is their personal touch. When it came to finding my new home, they listened to my needs, reassured me through the ups and downs, and worked tirelessly to find the perfect match. I never once had to chase them for updates—they always kept me in the loop, checking in, offering guidance, and making sure I felt confident in every decision. If you’re looking for real estate professionals who truly care, who will go the extra mile for you, and who will turn what can be a stressful journey into a seamless, exciting, and joyful experience—look no further than Sharon, Heidi, and the entire Harcourts Mandela Bay team! Thank you both for making this move not just possible, but memorable!
D Pillay
Excellent service! 11 Days was all it took to sell my house! Friendly, on top of everything, explaining everything with patience. I would definitely recommend to anyone. Thank you to Sharon and Heidi.
RA Van Antwerpen
The best in town! The sale of my property was very fast and I was not expecting for it to happen that fast ... Even other estate agents that we have spoken to are still asking how did it happen and selling price it was sold at. Transparency , dedication and knowledge of what they are doing.
N Ndongeni
Thank you for the EXCELLENT service with the selling of our property in Kabega Park. From the get-go you realised our need to downscale from our large family home to a smaller home. Your guidance and professional input smoothed a stressful process into an exciting one. These ladies know the Property Business inside and out. They are a phenomenal team. I highly recommend Team Heidi & Sharon to do the same for anyone. ⭐⭐⭐⭐⭐
W & S Botha
Great service. Very efficient, helpful and knowledgeable. No complaints.
J Hofart
Sharon Alvarez and Heidi Douglas - the A-Team! I have been dealing with Heidi and Sharon for many years now with the sale of numerous properties in Deceased Estates. They absolutely go the extra mile and have always been spot on with their estimates of property values when entering the market. Unlike many agents we have dealt with, Heidi &Sharon's service does not end when the documents are signed. Assistance is still provided regarding preparing the property for the handover - way more than I believe is in the scope of Estate Agency, but so appreciated. This is proven by the numerous times they are entrusted to sell or assist in purchasing a property by clients they dealt with years before. They are definitely the A-team!
S Clark
Great service! Such a positive experience. Easy to talk to, happy to explain things and very accommodating towards my time. Thorough and very polite. Thank you.
MG Anderson
Heidi and Sharon are bright stars! Heidi and Sharon are energetic, spirited and passionate about their work. Their positive attitude and empathy for clients are reassuring in a process where we as clients need honest advice. We admire their constant communication and willingness to engage throughout the process.
J Weyers
Heidi Douglas
14 Circular Drive
Charlo
Port Elizabeth
6001
Canzocap (Pty) Ltd t/a Canzocap, a franchisee of Harcourts South Africa (Pty) Ltd, registered with the PPRA