A seasoned Operations management and Customer Service professional with 16 years’ experience. I have been adept at strategic planning, client relationship management, analytical and service delivery. For Tracy, service delivery is a calling to connect people with the homes of their dreams, to be a beacon of hope and resources, and to leave a lasting legacy of trust, integrity, and excellence in everything I do. My approach to each customer interaction is not as a transaction but as an opportunity to create a positive customer experience and Client for Life. It would be my pleasure to assist you in all your real estate needs.Over and above my professional life, I have a ray of hobbies that I enjoy like snorkelling, gardening, travelling, a coffee adventurer always enjoys trying coffees across the world, socializing and an avid wine collector.