Harcourts Zululand Named Top Global Office for Client Experience in Harcourts International Network

Harcourts Zululand has been officially recognised as the No. 1 Client Experience Office in the Harcourts Global Network, an accolade that cements the Richards Bay-based real estate agency as a leader in customer service within the international property sector.

Competing among over 866 Harcourts offices across 11 countries, Harcourts Zululand achieved the highest Net Promoter Score (NPS)-a globally respected benchmark for measuring client satisfaction and loyalty. This award showcases the office's unwavering commitment to providing exceptional real estate service and building lasting relationships with property buyers, sellers, and investors.

"This award is not just a win for Zululand-it's a win for South African real estate," said Charmaine Redinger, Business Owner and Principal Property Practitioner at Harcourts Zululand. "We are deeply honoured to be recognised globally for our client-first philosophy. This is proof that when you lead with integrity, care, and professionalism, the results speak for themselves."

To mark this milestone, Harcourts South Africa CEO Richard Gray will personally visit the Zululand office on Thursday, 12 June 2025, to present the team with their award in a special ceremony celebrating their achievement.

Harcourts Zululand's recognition is not only a celebration of their local success in Richards Bay and Northern KwaZulu-Natal, but also a testament to their global competitiveness in the real estate industry. The office continues to set benchmarks in personalised service, ethical property transactions, and community engagement.

Why This Matters to South African Home Buyers and Sellers
This achievement signals to South African homeowners, tenants, and investors that Harcourts Zululand offers a world-class client experience grounded in local market expertise. Whether you're buying, selling, or renting property in Richards Bay, Empangeni, or the broader Zululand region, you can expect a level of service that has been tested-and celebrated-on the global stage.

About Harcourts Zululand
Harcourts Zululand is a full-service real estate agency located in Richards Bay, offering expert guidance in residential property sales, rentals, and property management. Known for its people-first approach and deep local market knowledge, the team is proud to be part of Harcourts South Africa-one of the country's most trusted real estate brands.

For enquiries or interview opportunities:
Charmaine Redinger
Principal Property Practitioner, Harcourts Zululand
C  073 216 0500
E  charmaine.redinger@harcourts.co.za