Promotion of Access to Information Act (PAIA)
Harcourts Real Estate (SA) is committed to transparency, accountability and the protection of personal information in accordance with the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) (“PAIA”) and the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) (“POPIA”).
PAIA Manual
The PAIA Manual of Harcourts Real Estate (SA), prepared in accordance with Section 51 of PAIA, provides details of the categories of records held by the company and explains the procedure to be followed when requesting access to such records.
The PAIA Manual is available for download below:
PAIA Manual - Harcourts South Africa.pdf
PAIA_Manual_Harcourts_South_Africa_2026.pdf
Information Officer
Information Officer:
Chief Operations Officer
Email: help@harcourts.co.za
Telephone: 031 201 1060
Deputy Information Officer:
Head of Systems
Email: help@harcourts.co.za
Telephone: 031 201 1060
Request for Access to Information
Any person who wishes to request access to a record held by Harcourts Real Estate (SA) must complete the prescribed PAIA Form C and submit it to the Information Officer.
PAIA Form C is available:
- From the Information Regulator’s website, or
- Upon request from the Information Officer
Requests will be processed in accordance with the timeframes and requirements set out in PAIA.
Information Regulator
A guide on how to exercise rights under PAIA is available from the Information Regulator:
Website: https://inforegulator.org.za/
Telephone: 010 023 5200